NEW! Smart TaxTech – The Community Coaching Edition

Introductory Offer Included!

The spring conference season kicked off in a big way. Events are well attended and topics are enlightening. Our high-level takeaways so far are:

  1. The tax world is changing at breakneck speed on several fronts, much of it driven or underpinned by technology;
  2. Solutions are needed for tax data management, e-filing & reporting, systems governance, tax control frameworks, and more; and
  3. People are vital to these solutions in the broader context of people, process & technology.

But here’s the thing – these “solutions” will only materialize once the “people” start playing their part in them, and today’s tax professionals are unsure what this means or how to do that.

Until this changes, the question “How do we get better solutions?” will remain unanswered, simply because a new frame of reference is needed – one that is better aligned digital-wise.

This is where the Smart Tax Technology program comes in. It examines in detail the information fabric that makes our newly digital lives in tax, shifts mindsets, and provides that much-needed context.

Introducing Smart Tax Technology Community Coaching!

Already the market leader, we are announcing the Community Coaching edition of the Smart Tax Technology program.

As requested by you, the wider tax community, this edition is accessible to everyone, and allows us to serve you in the best way we can!

Read on for the Introductory offer … but first, let’s remind ourselves …

How does the Smart Tax Technology program work?

This fast-track program helps today’s tax professionals gain a firm foothold in a new body of knowledge vital for the technological age through relevant & timely upskilling without teaching “IT”.

Its breakthrough curriculum consists of 5 main parts, 2 videos, bonus parts, and coaching sessions. The main sections are:

  • Video #1: The Tax Skills Transformation Roadmap: Innovation Through People – A Digitalization Strategy;
  • Part #1: Smart Tax Codes– the possibilities and pitfalls of enterprise tax data using Tax Codes as a prime example;
    • Video #2: Transform Your Data into a Strategic – Tax Data Modelling for the Digital Era;
  • Part #2: Smart Automation– the heartbeat of tax solutions and how it can support the entire enterprise, not just tax;
    • Part #2.1: Four Ways to Implement a Tax Engine– irrespective of the tax determination solution in use;
  • Part #3: Smart Innovation– realistic steps towards business mastery over tax digitalization with less risk and lower cost;
    • Part 3.1: Activity Flow for Success– innovation by stealth through explore, discover, learn, & single source of truth;
  • Part #4: Smart Projects– how to optimize execution and realize quality within your organization & tech ecosystems; and,
  • Part #5: Smart Accounting– representing the data-driven tax function in financial terms, and measuring transformation.

There are two ways to get involved, the Corporate edition (as before with personal & private 1-2-1 coaching sessions), and …

The new Community Coaching edition

This on-demand version is for individuals passionate about joining the program, but need it to be flexible, time-efficient & low-cost!

It works as following:

  • Uses the exact same self-study material as our well-established & popular flagship Corporate edition
  • Five powerful 50-min Community Coaching sessions and a final 1-2-1 with a leading taxologist
  • Access to all materials for the entire program within 24 hours of registrationyours to keep
  • Community Coaching recording links sent to you after each session for reference along with a study plan for the next part
  • Unrestricted follow-on opportunities to support your tax technology, digitalization & transformation journey.

You’re in control! …

… you study at your own pace and you choose which coaching sessions to attend – there is one available every week for each part of the program.

Also, you choose when to start, but we recommend that once you do start, you finish within 3 months. You can normally expect 40 – 60 hours of effort over a 6 – 8 week period.

The benefits you will gain are:

  • Upskilling in a body of knowledge critical for the 21st century tax professional
  • A new vision of digitalization and greater visibility into initiatives and projects
  • A solid basis for gaining control over the representation of tax in digital systems, including tax ‘data’ that can be trusted
  • A route to future-proofing yourself, your colleagues, and your company in this fast-moving digital world of tax.

Details and Cost

In practical terms it’s easy to get started, but to get max value @ lowest cost, click on the link below and sign up now!

This is a 15% discount over the regular price of $647 (all prices in USD)!

For this deal, register before 31 May …

… or if you’re busy, buy now and start later! – whenever you’re ready.

You will get that value back many times over. It will help ensure your career continues to thrive in the technology-driven tax industry that is now our destiny!

Email for questions, should you have any … because after all, digital upskilling in today’s environment is a no-brainer!

So, act now! … I look forward to seeing you on the inside 😊 !


PawPaw Becomes Xyto

More than a name change …

Seven years ago today we founded PawPaw Taxology with an ambitious brief – find out why technology is so challenging, then make it (a lot) less challenging for tax.

It was a major voyage of discovery for us, with ups, downs, and some blind alleys, but ultimately it was you that showed us the way. Your sharing, engagement, and contribution provided the platform needed for progress, for which we are very grateful.

We wanted to dig deeper, so here’s what that platform now looks like:

Seven Lessons We Learned From You in Seven Years

Learning #1: There is a digital divide, and it matters
For most, the other side is hidden from view, and conventional IT cannot always help

Learning #2: Transformation is real, and it’s really transformative
And when done correctly, it’s not disruptive, but instead is welcomed by everyone

Learning #3: Everything we need for the journey is already there
No need to reinvent the digitalization wheel; tax just needs to figure out how to use it

Learning #4: Success with technology still means working hard every day
But not quite as hard as those who are not successful with technology

Learning #5: Digitalization is the greatest opportunity of our tax lifetimes
But through the power of data, not “tough to endure” automation projects

Learning #6: Old school values still matter
The dedication of experienced tax professionals is vital, if everyone loosens up a bit

Learning #7: It starts and finishes with people
Without the right people thinking the right way, nothing else works.

Next Steps

With those lessons now under our belt, it was time to evolve

Xyto brings an enriched approach with the launch of innovative, dynamic services creating an even more robust, rounded partnership placing you and your future directly at its core.

Ready to get the most from Xyto?

We’ve been very careful to maintain the keen Insights and support we’ve become known and praised for, while elevating you to take full control as you navigate your personal digital transformation journey. This offers a route to future-proofing yourself and your company.

If you haven’t yet explored in depth the tax digitalization challenge with us, Smart Learning Solutionsis your on-demand, time-efficient, and improved place to start.


If you’ve already made the vital step of engaging with our learning, you’re ready to take the lead role in a transformed space as partners with our  ‘Smart Value Partnering‘ services.


Note that for now, PawPaw and Xyto will run side by side for a few weeks while we transition, but feel free to update your contacts already. Stay tuned for more soon!

Thanks again for being part of our community,

Exciting Spring 2022 Conferences!

Exclusive Additional Discounts Available!

We all know technology, digitalisation, and transformation form one of the biggest conversations for tax professionals today. Becoming digitally aware and tech-savvy is now a critical step in future-proofing the tax function.  

Join us as we share some of our most valuable insights at the biggest calendar events for tax professionals in 2022.  

We are pleased to be sponsoring and speaking at (scroll down for the extra discounts)…

Our topics will unpick some of the most challenging concepts in tax technology & digitalization including…

  • Tax Transformation – Dealing With The Digital Divide 
  • Transforming The VAT Function Through Technology 
  • An (Almost) Painless Way To Transform The Tax Function? The Road To Digital Stewardship

Sign up now, and secure an additional discount available exclusively to PawPaw Taxology Insights subscribers!


Learn More

It’s A New World Out There. See You In The Spring!


The Eleven Roses of Tax Digitalization

But where’s the twelfth rose?

We love working with people who are passionate about tax, which also means passion for the digitalization journey that is now our destiny as 21st century tax professionals. So, in celebration of that, here are eleven roses, each representing a key aspect of that journey:

Rose #1: Digital awareness
Recognition that the digital world is different.

Rose #2: Inspired leadership
Senior stakeholders willing to break with the past.

Rose #3: A transformation vision
Setting the direction of travel.

Rose #4: A digital tax strategy
The details of next steps on that journey.

Rose #5: Learning paths of substance
Meaningful upskilling and knowledge consolidation.

Rose #6: Continuous innovation
Focus on the quality of the journey and less on the destination.

Rose #7: ‘Good’ data at source
The motherload for tax functions of the future.

Rose #8: Digital enablement
Beyond awareness to specific digital capabilities.

Rose #9: Future-proofing the tax function
Taking new technology in its stride ad infinitum.

Rose #10: A single source of truth
A tax data platform and metainformation on all aspects.

Rose #11: People, process, & technology
Reshaping each so they work together as an agile unit.

But where’s the twelfth rose? Something is missing. It just doesn’t feel right.

The twelfth rose is you, the taxologist, without which none of the above is possible.

So, complete the picture and join the Smart Tax Technology certification program.

Rose #12: You
A foundational taxologist with the know-how to orchestrate the above.

Prepare yourself now to be in a new and much better place with taxtech by next Valentine’s Day.



Bridging the Digital Divide in Tax

Since the advent of computers in business (about 50 years ago), there’s been an on-going, two-sided story that reads something like this:

Business: “Why is technology not easier and work better than it does?”


Technology: “Why does business insist on misunderstanding technology?”

Tax was late to engage in this dialogue, but as our recent survey and others reveal, it’s now in the teeth of it. Few still doubt that tax and technology are deeply co-dependent and need each other to both survive and thrive going forward.

However, this does not mean it is working properly yet. The digital divide remains a major concern and a serious threat, because in simple terms, neither side truly “gets” the other. To paraphrase The Geek Gap, a book by Pfleging & Zetlin:

Geeks and suits seem to inhabit parallel universes separated by language,

work habits, culture, perceived reality, and the definition of success.”

This can lead to a lack of trust and other maladies between the two sides, so the key questions are:

Is there an underlying fundamental reason for this?

If so, what is it and what can be done about it?”


Two Worlds, One Universe

According to Fred Brooks, a leading commentator on the impact of software on business, the root of the problem lies in the fact that enterprise technology is neither tangible, nor visible, nor even “visualizable” for business. This is unfortunate, because business management naturally abhors anything it cannot see or control.

However, this only becomes an issue if the technology fails to deliver, whether real or perceived. When that happens, business’ knee-jerk reaction is to try and manage the situation with increasingly cautious risk & cost measures. This in turn, all but starves the technology side of the oxygen it needs to flourish, and a negative feedback loop is established.

In truth, it is near impossible to manage your way out of this situation. Traditional methods clash with the ephemeral, problem solving paradigm needed to, “just make the technology work better“. This is how it was described by an expert tax technologist, who epitomized the manageability problem by his inability to then articulate exactly how he achieves that.

Bridging the Divide

Throwing money at the problem has rarely proved to be a good answer, and matters are complicated further by skills shortages, deep-rooted cultural roadblocks, and the suboptimal imperatives of the commercial market.


However, things are changing fast, and tax is starting to think differently and make new demands around technology and digitalization. Tax professionals are looking to:

  • learn to engage with technology without having to become IT experts;
  • future-proof their digital capability at the same time as constructing it;
  • make tax data right first time at source (in response to tax authority digitalization);
  • limit the opaqueness and inherent risk of wholesale outsourcing; and,
  • turn the digitalization of tax from a threat into an opportunity personally.

In short, as a profession, we are headed for a post-automation, post-IT world where the transformed tax professional is back at the helm of a new, but radically different, digitally-driven tax universe (or metaverse! … but that is a discussion for another day).


The First Steps

But, none of this will happen without a mindset shift knowledge uplift in the tax community. In this regard, everyone needs guidance and help, and PawPaw Taxology is dedicated to providing exactly that.

Our suggestion to you is to watch LinkedIn from today for posts from a raft of new Smart Tax Technology program members who have graduated or are on the point of graduating. Their journey has begun in earnest, and 2022 will bring new and better options to aid their travels.